Frequently asked questions

Answers about service robotics with RoboSynthAI

Practical answers for facilities teams, clinical technology officers and logistics managers evaluating service robotics in Canada.

Robotics demonstration session at RoboSynthAI Ottawa lab
No. RoboSynthAI is a service robotics innovation lab developing intelligent mobile systems, collaboration technologies and simulation tools. We do not sell marketing services, website design or general IT helpdesk outsourcing.
No. Our robotics systems are designed to assist and collaborate — outcomes depend on environment, configuration and human oversight. We do not provide medical advice or guarantee specific clinical results.
RoboSynthAI is a service robotics research and integration practice headquartered at 1420 Blair Drive in Ottawa. We design and deliver structured programmes (RSA-101 through RSA-601), run AMR pilot sessions, build healthcare robotics labs and provide simulation review services. We are not a marketing agency, web design studio or general IT outsourcing firm.
Our primary domains are healthcare facilities (hospitals, long-term care, research institutes), warehouse and intralogistics operations, and collaborative office or campus environments. We have also supported municipal innovation pilots and university robotics labs across Ontario.
No. We are vendor-neutral integrators. You procure hardware from manufacturers or distributors of your choice; we synthesize those platforms into operational workflows, train your staff and document integration artefacts. Our revenue comes from programmes and services, not equipment margins.
Most warehouse AMR pilots under RSA-401 run eight to twelve weeks: two weeks for simulation setup, four to six weeks on-site with weekly review calls, and two weeks for operator certification and handover documentation. Timelines extend when network infrastructure upgrades or union consultation is required.
We provide technical documentation, risk assessment templates and integration evidence that your compliance team can submit to provincial authorities. We do not provide legal advice, medical device licensing or certified safety audits — those remain your responsibility with qualified professionals.
We regularly work with Gazebo, NVIDIA Isaac Sim, Webots and custom Unity-based environments. Our simulation review service is platform-agnostic — we evaluate scenario fidelity, sensor models and failure coverage regardless of which toolchain you use.
Blair Drive is our research anchor, but simulation review, motion planning workshops and portions of RSA-101 can be delivered remotely. On-site AMR pilots and healthcare lab builds require physical presence at your facility or our Ottawa staging bays.
Programmes provide structured curricula with defined deliverables — ideal for first-time robotics adopters. À la carte services suit teams mid-deployment who need targeted help (e.g., a two-week navigation tuning engagement). We recommend programmes when you lack in-house robotics expertise; services when you have engineers but need specialist augmentation.

FAQ answers are informational only and do not constitute engineering, legal or medical advice. Engagement specifics are defined in written statements of work. Outcomes vary by facility conditions.